Grades describe a company’s AI use, not the quality of its services.
Chapel Hill, NCMedicinePublicly using AI since 2025

UNC Health

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How they use AI

Staff use an internal AI chatbot to get answers and cut time spent on administrative tasks.

Reported in the pressEvidence reviewed
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Why this grade

Grade updated

This business has access to industry-standard AI tools and uses AI in important medical work.

AI-use signals

Has access to industry-standard AI tools

Uses AI in important medical work

Useful questions to ask

Before you hire

Public information does not yet cover these parts of how this business uses AI. Ask them directly.

  1. How many of your staff use AI, and how are they trained?
  2. Is AI connected to your systems and records, or used on its own?
  3. How do people review AI output and protect patient information?
  4. What results have you seen, such as better quality, faster work, or lower cost?

Ready-to-send message

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Subject: Question about how UNC Health uses AI

Hi UNC Health team,

I'm considering working with your business and would like to understand how you use AI.

1. How many of your staff use AI, and how are they trained?
2. Is AI connected to your systems and records, or used on its own?
3. How do people review AI output and protect patient information?
4. What results have you seen, such as better quality, faster work, or lower cost?

Thank you.

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This grade is about how the business uses AI. It is not a grade for the quality of its work or any one employee.

UNC Health AI adoption profile — They Use AI